How to import external MIF files into ITCM?
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How to import external MIF files into ITCM?

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Article ID: 10985

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Updated On:

Products

CA Client Automation - IT Client Manager CA Client Automation

Issue/Introduction

Follow these instruction to import a .MIF file into DSM explorer.

How to import external MIF files into ITCM?

Environment

Client Automation - All Versions

Resolution

  1. Drop the .MIF file in UAM folder under this location: 

    ...\CA\DSM\Agent\units\00000001\uam 

  2. Run the agent from cmd prompt (caf start amagent args \collect) (OR) from the DSM Explorer by right-clicking on the agent and selecting 'Asset Jobs->Activate job check'. 

  3. Once the agent finishes running you will notice that it will create a .MNV file under the UAM folder on the agent. 

  4. The new MIF information will be added In the DSM explorer under "Inventory -> Additional Inventory" section of the agent.
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