How to customize the message of the robot inactive alarm
search cancel

How to customize the message of the robot inactive alarm

book

Article ID: 135748

calendar_today

Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

  • You can use alarm enrichment to customize an alarm message.
  • This article is related specifically to robot inactive alarms.

Environment

  • UIM 8.51, 9.x

Resolution

1- Open NAS probe in raw config;

2- Under “cmdbs” key, create a new key, or configure the “os_enricher” key with the following parameters:

Obs: in the above screen, at “connection_URL” value, you must point it to the UIM DB.

 

You must use the following syntax/examples depending on the DB in use:


Oracle -> connection_url = jdbc:oracle:thin:@//###.##.##.##:1521/ORCL

MS SQL -> connection_url = jdbc:sqlserver://###.##.##.##:1433;DatabaseName=XXXX;

MYSQL -> connection_url = jdbc:mysql://###.##.##.##:3306/XXXX


3- Under “enrichment-rules”, create a new key “2” and configure it as below:


4-    Under the “2” key, create a key called “overwrite-rules”, then configure it as below. Here, we will define the message to be exhibited in the alarm. After that, click on “apply” button:


 

Now, the next robot inactive alarms will contain the new alarm message:

 

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/nas-alarm-server/alarm-enrichment-raw-configuration.html


https://community.broadcom.com/communities/community-home/librarydocuments/viewdocument?DocumentKey=fe1c3786-8371-4444-a9f9-93ea9a0c1c62