Is it necessary to stop the application server to upgrade Agent?
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Is it necessary to stop the application server to upgrade Agent?

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Article ID: 16325

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

When upgrading Agent from, 
Is there a need to stop the application server?

Resolution

Agent installation can not be performed while application server is running.
An overwrite to the installation directory will result in an error.

Please stop application server before running the Agent installer.

In order to shorten the stopping time of application server, Agent packages (IntroscopeAgentFilesOnly-NoInstaller<version><app_server>.<os>.tar(zip)) can deploy the directory of the new Agent without stopping application server.

As a result, the upgrade migration preparation can migrate the existing configuration information to the new environment before stopping application server.