Flow Statistics page does not show any data when connecting to NFA using HTTPS.
search cancel

Flow Statistics page does not show any data when connecting to NFA using HTTPS.

book

Article ID: 4190

calendar_today

Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

The 'Flow Statistics' page doesn't show any data if accessing NFA with HTTPS/SSL.

For example: https://localhost/ra/Admin/FlowStatistics.aspx

Environment

NFA 9.3.2 and later.

Resolution

1. On the NFA console backup the current the <Installed Drive>:\CA\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebService\Web.config file.

2. Open the <Installed Drive>:\CA\NFA\REPORTER\NetQoS.ReporterAnalyzer.WebService\Web.config file with Notepad.

3. On line 174, change the security mode from "None" to "Transport".

For Example change from:

<security mode="None">

To:

<security mode="Transport">

4. Save the file and reload the Flow Statistics Page.  There is no need to recycle any services or IIS.

 

 

 

Additional Information

This may be required after performing an upgrade to a newer release.
Please note after performing an upgrade, additional changes may need to be made.  Please have a look at the ApplyHTTPS tool:
https://knowledge.broadcom.com/external/article/213529/nfa-applyhttps-tool.html